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How do you connect Instagram to tiaki?

Last reviewed 2 min read

Under Profile & Netzwerke (Profiles & networks), in the Instagram card, tap “Instagram verbinden” (Connect Instagram) and sign in directly with Instagram – you don’t need a Facebook Page. All you need is a Business or Creator account.

Open in the app Who can do this? Owner, Manager
On this page

With Instagram in tiaki, you publish posts, reply to comments and direct messages, and see your insights. tiaki never sees your Instagram password.

Step by step

  1. In the sidebar, under Netze (Networks), open Profile (Profiles). On your phone, you’ll find it under Mehr (More).
  2. In the Instagram card, tap Instagram verbinden (Connect Instagram).
  3. Instagram opens. Sign in with your Instagram account and allow tiaki access.
  4. You land back in tiaki. At the top, it says “Dein Instagram-Konto ist verbunden.” (Your Instagram account is connected.) and the card shows verbunden (connected).
  5. Tap your account name to open posts, comments and insights.

Note: tiaki needs a Business or Creator account. You can switch a personal account for free in Instagram: Profile → menu (☰) → “Account type and tools” → “Switch to professional account.” Then tap Instagram verbinden in tiaki again.

Tip: If your Instagram account is already linked to a Facebook Page, you can also bring it along via Facebook & Instagram verbinden (Connect Facebook & Instagram). You don’t need both routes – each workspace has one Instagram account.

Not working?

  • “Das ist ein privates Instagram-Konto” (This is a personal Instagram account): Switch the account to professional as described above and connect again.
  • “In diesem Workspace ist schon ein anderes Instagram-Konto verbunden” (A different Instagram account is already connected in this workspace): Disconnect the current account first, or create a separate workspace for the other business.
  • “Dein Instagram-Konto ist schon über deine Facebook-Seite verbunden” (Your Instagram account is already connected via your Facebook Page): Then you’re all set – a second route isn’t needed.
  • You don’t see a button: Only owners and managers can connect Instagram.
  • “Der Vorgang ist abgelaufen” (The process has expired): Start connecting again in the same browser.
  • See also Renew a connection. Still stuck? Ask us via Ask a question in the Help Center.

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