Topics
Pick a topic and find the right guide.
- Getting startedCreate your account, set up your workspace, fill in your briefing and sign in securely.4 articles
- Connecting networksConnect Facebook, Instagram and your Google Business Profile to tiaki.4 articles
- Creating postsWrite posts, design images, draft with tiaki and approve.4 articles
- Scheduling & calendarSchedule posts, use occasions in the calendar and keep track of what goes live.4 articles
- Inbox & enquiriesReply to comments and messages, track enquiries and set reply rules.4 articles
- Google profile & reviewsKeep opening hours, description and services up to date and reply to reviews.4 articles
- Files, links & sharingUpload, organise and share images and files by link, and keep an eye on your storage.4 articles
- Team & rolesInvite team members, assign roles and manage several workspaces.4 articles
- Plans & billingChoose or change your plan, find invoices, update your payment method, cancel.4 articles
- Security & privacyTwo-factor sign-in, devices, password, data export and deleting your account.4 articles
- tiaki in ChatGPT & Claude, APIUse tiaki from ChatGPT or Claude and connect to the API.4 articles
- TroubleshootingUpload not working, connection lost, post not published – find the fix here.4 articles
Popular articles
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- How do I sign up for tiaki?Getting startedYou sign up at app.tiaki.de/registrieren with an invitation code and your email address. In six steps, you confirm your address, set a password, set up two-factor sign-in and create your first workspace.
- How do you connect Instagram to tiaki?Connecting networksUnder Profile & Netzwerke (Profiles & networks), in the Instagram card, tap “Instagram verbinden” (Connect Instagram) and sign in directly with Instagram – you don’t need a Facebook Page. All you need is a Business or Creator account.
- How do you create a new post?Creating postsUnder Beiträge (Posts), tap “Neuer Beitrag” (New post), choose your profiles and an image, and write your text. The preview shows you right away how it will look on Google, Facebook or Instagram.
- How do you schedule a post for later?Scheduling & calendarIn the post, tap “Zeitpunkt” (Time) at the bottom, pick a suggestion or your own day and time, then tap “Planen” (Schedule). tiaki publishes it right on time.
- How do you reply to comments and messages in the Inbox?Inbox & enquiriesIn tiaki, open the Posteingang (Inbox), tap a conversation, write your text under Antworten (Reply) and tap Senden (Send). You can reply to comments publicly or by direct message.
- How do you reply to Google reviews in tiaki?Google profile & reviewsOpen your location under Profile (Profiles), go to the “Bewertungen” (Reviews) tab and tap “Antworten” (Reply) on the review. With “Bei Google veröffentlichen” (Publish on Google), your reply goes public on Google right away.
- How do you upload files and organize them in folders?Files, links & sharingUnder Dateien (Files), tap “Dateien hochladen” (Upload files) or drag them into the box – up to 500 MB per file. “Neuer Ordner” (New folder) creates folders, and the pencil lets you rename or move files.
- How do I invite team members to my workspace?Team & rolesIn the workspace menu, open “Team,” enter the email address under “Jemanden einladen” (Invite someone), choose Mitarbeiter (Team member) or Verwalter (Manager) and tap “Einladen” (Invite). The person gets an email with a link that’s valid for 7 days.
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