How do you change your opening hours and special hours on Google?
In the “Öffnungszeiten” (Opening hours) tab of your Google location, enter your regular week and tap “Speichern und an Google senden” (Save and send to Google). You add vacation closures and special openings under “Ausnahmen” (Exceptions).
tiaki keeps your opening hours on Google up to date – with public holidays, exceptions and a preview of how things look on Google for the next 14 days.
Step by step
- Under Netze (Networks), open Profile (Profiles) and tap your Google location.
- Switch to the Öffnungszeiten (Opening hours) tab and expand Normale Woche (Regular week).
- Enter up to two time ranges per day, e.g. 09:00 to 12:30 and 14:00 to 18:00. Mark days off with geschlossen (closed).
- Under An Feiertagen (On public holidays), choose either Geschlossen (Closed) or Normal geöffnet (Open as usual).
- Tap Speichern und an Google senden (Save and send to Google).
Vacation closures and special openings
- Expand Ausnahmen (Exceptions).
- Enter an Anlass (Occasion, e.g. vacation closure) and the dates under Von (From) and Bis (To). For a single day, leave Bis empty.
- Choose Geschlossen or Andere Zeiten (Different hours) – for different hours, enter Öffnet (Opens) and Schließt (Closes).
- Tap Ausnahme an Google senden (Send exception to Google).
Note: Exceptions take priority over the regular week and over public holidays. Check the result under So steht es bei Google (How it looks on Google).
Tip: Closed for renovations? Under Status, set Vorübergehend zu (Temporarily closed) and tap Status an Google senden (Send status to Google). Only use Dauerhaft zu (Permanently closed) if the business has shut down for good.
Under Zusätzliche Öffnungszeiten (Additional hours), you can also enter your own hours for things like delivery or pickup – as long as Google offers them for your category.
Not working?
- Wrong public holidays: Without a German state, tiaki only knows nationwide holidays. Owners or managers choose the state in the Kalender (Calendar).
- You don’t see any buttons to send: Only owners and managers can make changes.
- Google still shows the old hours: Google sometimes applies changes with a bit of a delay.
- Still stuck? Ask us via Ask a question in the Help Center.
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- How do you reply to Google reviews in tiaki?Open your location under Profile (Profiles), go to the “Bewertungen” (Reviews) tab and tap “Antworten” (Reply) on the review. With “Bei Google veröffentlichen” (Publish on Google), your reply goes public on Google right away.