How much storage do you have, and what do you do when it’s full?
You can see how much is used at the top of Dateien (Files). The trial gives you 500 MB, Start 5 GB, Premium 25 GB. If it’s full, delete what you no longer need or choose a bigger plan.
On this page
Everything you upload to tiaki counts toward your workspace’s storage: files, your own photos for posts and images you create in the Designer. Our image templates don’t count.
Step by step
- Open Dateien (Files).
- At the top, you’ll see the Speicher (Storage) bar with “… von …” (… of …) – how much is used and how much you have available.
- If space is running low, delete files you no longer need: tap the pencil next to the file and then Datei löschen (Delete file). The space is freed up immediately.
- If you need more space, choose a bigger plan or an add-on under Tarif & Preise (Plans & pricing).
How much storage is there?
- Trial: 500 MB
- Start: 5 GB
- Premium: 25 GB
- Deluxe: 100 GB
- Agency: 250 GB
From Premium on, you can also add the Speicher +100 GB (Storage +100 GB) add-on.
Note: If you have several workspaces, they share your plan’s storage. The owner can also give a workspace a fixed share.
Important: If you delete a shared file, its share link stops working.
Not working?
- “Der Speicher dieses Workspace ist voll” (This workspace’s storage is full) or “Dein Speicher ist voll” (Your storage is full): Delete what you no longer need or upgrade your plan.
- “Dieser Workspace hat seinen zugeteilten Speicher ausgeschöpft” (This workspace has used up its allocated storage): The owner of the account assigns it more in the workspace menu under Team at Kontingent dieses Workspace (This workspace’s quota) – or leaves the field empty, so the workspace uses the shared storage.
- You don’t see Tarif & Preise? Only the owner of the account books plans. Talk to them.
- Still stuck? Ask us via Ask a question in the Help Center.
Related articles
- How do you upload files and organize them in folders?Under Dateien (Files), tap “Dateien hochladen” (Upload files) or drag them into the box – up to 500 MB per file. “Neuer Ordner” (New folder) creates folders, and the pencil lets you rename or move files.
- How do you add an image to a post or design one?In the post, tap “Bild wählen” (Choose image) for our templates, “Eigenes Foto” (Your own photo) to upload, or “Gestalten” (Design) to put text and a logo on the image.
- How do you share a file or folder via link?Under Dateien (Files), tap “Teilen” (Share) next to a scanned file, or “Ordner teilen” (Share folder) inside a folder, set the duration and protection, and tap “Link erstellen” (Create link). Then send the tiaki.me link on.